01. Information We Collect
We collect details needed to manage reservations and service requests, such as your name, contact information, booking preferences, driver documents, payment references, and communications with our team.
Privacy Policy
How Al Muftah Rent A Car handles the information needed to deliver reliable rental, subscription, chauffeur, and airport transfer services.
02. How We Use Information
Your information is used to process bookings, confirm identity, provide customer support, manage payments, improve service quality, prevent misuse, and send booking-related updates.
03. Service Providers
We may share limited information with trusted providers who support operations such as payments, fleet management, roadside support, communications, or customer service. Access is limited to what is needed for the service.
04. Security and Retention
We use reasonable safeguards to protect customer information. Records may be retained where required for legal, operational, accounting, dispute handling, or audit purposes.
05. Your Choices
You can contact our team to ask questions about your personal information, request corrections, or discuss account and booking records associated with your details.